All Systems Operational

Email Delivery Operational
90 days ago
100.0 % uptime
Today
Collab Docs Operational
90 days ago
100.0 % uptime
Today
Sydney Clusters Operational
90 days ago
100.0 % uptime
Today
Middle East Cluster Operational
90 days ago
100.0 % uptime
Today
Singapore Cluster Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cluster Operational
90 days ago
100.0 % uptime
Today
Sydney Cluster 1 Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Summative Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Virus Scanner Operational
90 days ago
100.0 % uptime
Today
Asynchronous Requests Processing Operational
90 days ago
100.0 % uptime
Today
Scheduled Processing Operational
90 days ago
100.0 % uptime
Today
Sydney Cluster 2 Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Summative Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Virus Scanner Operational
90 days ago
100.0 % uptime
Today
Asynchronous Requests Processing Operational
90 days ago
100.0 % uptime
Today
Scheduled Processing Operational
90 days ago
100.0 % uptime
Today
Sydney Cluster 3 Operational
90 days ago
99.95 % uptime
Today
Website Operational
90 days ago
99.91 % uptime
Today
Summative Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Virus Scanner Operational
90 days ago
100.0 % uptime
Today
Asynchronous Requests Processing Operational
90 days ago
100.0 % uptime
Today
Scheduled Processing Operational
90 days ago
100.0 % uptime
Today
Sydney Cluster 4 Operational
90 days ago
99.95 % uptime
Today
Website Operational
90 days ago
99.91 % uptime
Today
Summative Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Virus Scanner Operational
90 days ago
100.0 % uptime
Today
Asynchronous Requests Processing Operational
90 days ago
100.0 % uptime
Today
Scheduled Processing Operational
90 days ago
100.0 % uptime
Today
Singapore Cluster 1 Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Summative Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Virus Scanner Operational
90 days ago
100.0 % uptime
Today
Asynchronous Requests Processing Operational
90 days ago
100.0 % uptime
Today
Scheduled Processing Operational
90 days ago
100.0 % uptime
Today
Middle East Cluster 1 Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Summative Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Virus Scanner Operational
90 days ago
100.0 % uptime
Today
Asynchronous Requests Processing Operational
90 days ago
100.0 % uptime
Today
Scheduled Processing Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cluster 1 Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Summative Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Asynchronous Requests Processing Operational
90 days ago
100.0 % uptime
Today
Scheduled Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Schoolbox Maintenance: Tuesday 15 July 10:00am to 11:00am AEST - Self-Hosted & Cloud (Frankfurt Region) Jul 15, 2025 10:00-11:00 AEST

Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 2025 - 11:34 AEST
Scheduled - Schoolbox is committed to undertaking continual work to improve the performance, efficiency, and reliability of Schoolbox.

As part of this ongoing work, a scheduled maintenance window will occur between 10am and 11am AEST on Tuesday 15th July for all Self-Hosted customers, and Cloud customers in the Frankfurt Region. Schools affected will experience an outage of up to five minutes Schools affected will experience up to approximately 5 minutes downtime during this window. The exact time of this outage will vary from school to school.

Staging instances are not affected by this maintenance outage, which is updating the database package dependency to a new version.

If you have any questions relating to the above, please feel free to reach out to the Schoolbox Infrastructure Team by logging a ticket in our Support Portal, or emailing support@schoolbox.education.

Jul 10, 2025 - 11:33 AEST
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 11:13 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:00 AEST
Scheduled - Schoolbox is committed to undertaking continual work to improve the performance, efficiency, and reliability of Schoolbox Cloud.

As part of this ongoing work, a scheduled maintenance window will occur between 9am and 1pm AEST on Tuesday 8 July for the Sydney Region. Schools in Australia & New Zealand utilising Schoolbox Cloud may experience up to approximately 60 minutes downtime during this window.

Staging instances are not affected by this maintenance outage, which is updating servers to newer CPU architecture.

If you have any questions relating to the above, please feel free to reach out to the Schoolbox Infrastructure Team by logging a ticket in our Support Portal, or emailing support@schoolbox.education.

Jun 19, 16:11 AEST
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Completed - The scheduled maintenance has been completed.
Jun 30, 09:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 09:00 AEST
Scheduled - Schoolbox is committed to undertaking continual work to improve the performance, efficiency, and reliability of Schoolbox Cloud.

As part of this ongoing work, a scheduled maintenance window will occur between 7am to 9am SGT on Monday 30 June for the Singapore Region. Schools in Asia utilising Schoolbox Cloud may experience up to approximately 60 minutes downtime during this window.

Staging instances are not affected by this maintenance outage, which is updating servers to newer CPU architecture.

If you have any questions relating to the above, please feel free to reach out to the Schoolbox Infrastructure Team by logging a ticket in our Support Portal, or emailing support@schoolbox.education.

Jun 19, 16:09 AEST
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Completed - The scheculed maintenance has been successfully completed.
Jun 28, 20:52 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 20:30 AEST
Scheduled - Schoolbox is committed to undertaking continual work to improve the performance, efficiency, and reliability of Schoolbox Cloud.

As part of this ongoing work, a scheduled maintenance window will occur between 8:30pm and 9:00pm AEST on Saturday 28 June for the Sydney Region. Schools in Australia and New Zealand utilising Schoolbox Cloud may experience up to approximately 15 minutes downtime during this window.

Staging instances are not affected by this maintenance outage, which is adding additional capacity to Sydney Clusters 1 & 4 of Schoolbox Cloud.

If you have any questions relating to the above, please feel free to reach out to the Schoolbox Infrastructure Team by logging a ticket in our Support Portal, or emailing support@schoolbox.education.

Jun 19, 16:11 AEST
Jun 27, 2025

No incidents reported.