Resolved -
This incident has been resolved.
Jun 13, 09:27 AEST
Monitoring -
A patch for this issue is rolling out from 4:30pm AEST and we will be monitoring the results of this throughout the evening.
Jun 12, 16:43 AEST
Identified -
The issue has been identified and a fix is being implemented in the Schoolbox codebase.
Jun 12, 13:49 AEST
Investigating -
We have identified an issue where Background Processing including Notification Delivery, Video Transcoding, School Data Import may have become inoperable overnight for some customers. The processing services are being brought back online this morning.
Jun 12, 10:39 AEST