Email outage

Incident Report for Schoolbox

Resolved

This incident has been resolved. Email delivery has been restored.

Posted Aug 11, 2023 - 03:27 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 11, 2023 - 03:26 UTC

Monitoring

A fix has been deployed for the package dependency and we are monitoring the results.

Posted Aug 11, 2023 - 01:03 UTC

Investigating

Some schools have reported failure in email delivery. We are currently investigating the root cause: possibly related to a package dependency upgrade.

Posted Aug 11, 2023 - 00:15 UTC

This incident affected: Email Delivery.